Refund policy

1. Digital Products Are Non-Refundable Due to the nature of digital goods, all sales are final once a download link has been accessed or the file has been downloaded. We are unable to offer refunds or exchanges in these circumstances.

2. Exceptions We will consider a refund or replacement in the following cases:

• Duplicate purchase — you accidentally purchased the same product twice
• Technical issues — the file is corrupted or cannot be opened, and we are unable to resolve the issue
• Product not as described — the product significantly differs from its description or preview

To request an exception, contact us within 7 days of purchase at [your email address] with your order number and a description of the issue.

3. Order Cancellations Orders may be cancelled before the download link is accessed. Once the download has been initiated, cancellation is no longer possible.

4. Chargebacks Initiating a chargeback without first contacting us may result in your account being suspended. We encourage you to reach out — we're happy to help resolve any issues.